Application Support Coordinator

Department Type
Administration Full Time
Description

Application Support Coordinator

Liberty Elevator Corporation is seeking an Application Support Coordinator to assist with the rollout of an ERP system and the continued support within a highly reputable family-owned service provider. The candidate should have experience within a fast-paced office with the ability to take direction yet also be comfortable taking the lead and working in autonomy.  Liberty is seeking someone energetic, positive, and willing to learn and grow with the position.

This data driven position will be situated at the newly renovated headquarters of Liberty Elevator Corporation, located at 63 East 24th Street in Paterson, New Jersey.

Responsibilities & Duties:

Provide technical assistance and training for office & field teams as it applies to digital projects and Acumatica software, which includes: 

  • Plan, develop, and conduct individual and group trainings related to the Acumatica systems
  • Prepare technical documentation for Acumatica system procedures, manuals, and requirements
  • Monitor system production to ensure compliance and quality
  • Act as point person for field & office personnel with all Acumatica software issues
  • Reporting problems to vendors
  • Troubleshooting system problems
  • Maintain data integrity and security
  • Ensure the proper sorting and organizing of databases
  • Adhere to company data guidelines

Requirements:

The candidate must be well spoken, have excellent organizational skills, be able to work independently handling multiple priorities, and be able to take charge with urgency and efficiency when system errors arise. 

  • Must be very well organized, articulate, proactive and able to multitask.
  • Experience with ERP systems, including Acumatica, is greatly beneficial, but not absolutely required. 
  • Aptitude and willingness to learn is essential. Acumatica provides an in-depth training portal which the candidate will be required to master.

The Liberty Elevator Family

As one of the top elevator companies in New Jersey, New York, Pennsylvania and Florida, Liberty Elevator understands that our customers have unique needs, and we offer our clients flexibility and the freedom to choose.

Liberty Elevator Corporation has been recognized as the Best Family-Owned Business in the elevator industry by Elevator World publications, as voted by customers and peers in both 2018 & again in 2021. Douglas J. Muttart, President, reflected on his family's long-standing reputation in the industry: "Liberty has sustained and grown despite uncertain economic times. This is due in part to the strong foundation we have built at Liberty and our dedicated team of employees. The Liberty crew shares the same ideals and work ethic as those embodied by my grandfather who founded this company over 60 years ago. The commitment to quality and customer service has helped Liberty Elevator to sustain its focus through three generations."

Liberty Elevator Corporation offers competitive wages, benefits, an amazing working environment and the opportunity to be part of the "Best Family-Owned Business" in the elevator industry.

Please complete the online application & submit your resume to be considered.

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