Account Manager - NYC Region

Department Type
Account Management Full Time

Liberty Elevator Corporation is in search of an experienced Account Manager in the NYC Region who has a history of success driving elevator repair and maintenance sales. The right candidate will have experience within the elevator industry, a strong network of relationships within the region, and a sales pedigree that will allow them to hit the ground running. 

It is important to Liberty that the winning candidate have the ability to present themselves with integrity & honesty while possessing a team player mentality and inner drive to elevate those around them. 

The position will effectively manage a large volume of elevator maintenance clients across the New York Metro territory while diligently prospecting new clients via cold calling, inbound leads, and customer referrals. 

The success of this role depends on the Account Manager’s personal accountability, professional communication skills and the ability to remain organized in a fast-paced environment. Previous experience in the Elevator industry is required, while a background in business development and B2B sales is strongly preferred.

This position will be based out of the Liberty Elevator Corporation headquarters at 63 East 24th Street, Paterson, NJ. but the geographic responsibility will be within the NYC Metro territory.

Business Development

  • Create new contacts and generate business in the NYC Metro region
  • Propose and follow up with maintenance, repair, and modernization surveys
  • Follow up on shut downs and problem accounts
  • Propose service recommendations from mechanics to clients
  • Use cold calling, networking, warm leads, expanded portfolios & referals to grow designated territory client density


  • Follow up on leads provided by website & inbound calls
  • Go through historical database and follow up on feelers and leads that were previously proposed 
  • Networking via groups and event participation
  • Follow up via email, phone and in person meetings
  • Transition Modernization and Construction projects into maintenance clients

Account Management

  • Become point person for all communications between customer and Liberty Elevator
  • Send out proposals, review contracts, follow up on customer complaints and billing discrepancies
  • Present service department reports to clients
  • Generate proposals for extra or customer requested work
  • Attend customer account related meetings
  • Facilitate contracted repair work
  • Research new companies/leads
  • Responsible for outstanding collections 


  • Partner with & Attend professional networking events
  • BOMA New York
  • BOMA Westchester
  • CREW
  • NJAA
  • CAI
  • IREM
  • BDA

Client Retention

  • Client visits/dinners/events
  • Networking participation
  • Invite customers to special events; JETS games, Golf outings, Corporate dinners etc.

Next Level Service

As one of the top elevator companies in New Jersey, New York, Pennsylvania and Florida, Liberty Elevator understands that our customers have unique needs, and we offer our clients flexibility and the freedom to choose.

Liberty Elevator Corporation has been recognized as the Best Family-Owned Business in the elevator industry by Elevator World publications, as voted by customers and peers in both 2018 & again in 2021. Douglas J. Muttart, President, reflected on his family's long-standing reputation in the industry: "Liberty has sustained and grown despite uncertain economic times. This is due in part to the strong foundation we have built at Liberty and our dedicated team of employees. The Liberty crew shares the same ideals and work ethic with those embodied by my grandfather who founded this company 60 years ago. The commitment to quality and customer service has helped Liberty Elevator to sustain its focus through three generations."

Liberty Elevator Corporation offers competitive wages, benefits, an amazing working environment and the opportunity to be part of the "Best Family-Owned Business" in the elevator industry.

Please complete the online application & submit your resume to be considered.