Account Manager

Department Type
Account Management Full Time
Description

Account Manager

Liberty Elevator Corporation is a company on the rise in Paterson New Jersey currently in search of an energetic & organized Account Manager to drive Business Development in our elevator maintenance and modernization department.  Position will be responsible for maintaining relationships within an assigned territory and prospecting new businesses while delivering exceptional service and accountability.  

To be successful in this role, you will need excellent written and verbal communication skills, as well as a proven competency in customer service, negotiations & sales. Prior experience in Business Development or B 2 B sales is preferred.

This position will be based out of the Liberty headquarters, 63 East 24th Street, Paterson, NJ. but the geographic responsibility may be within the Northern NJ, Central NJ, Southern NJ or NYC territory.

Business Development

  • Create new contacts and generate business in the Central & South Jersey area.
  • Maintenance, repairs, new techniques of “cold calling,” warm introductions.
  • Propose and follow up with maintenance, repair, and cab refurbishment surveys
  • Follow up on shut downs problem accounts
  • Follow up on recommendations from mechanics
  • Responsible for collections 
  • Follow up on dead leads – go through the database and follow up on feelers and leads that were proposed months prior. Use prophet to do so.
  • Prospecting
      • Via networking groups and alternative methods online.
      • Follow up by sending informational packets to clients
  • Modernization / Construction Leads

Account Management

  • Send out proposals, review contracts, look into customer complaints or discrepancies
  • Service Department Reports
  • Generate proposals for extra or customer requested work
  • Attend customer account related meetings
  • Facilitate contracted repair work
  • Research New companies/leads

Networking

  • Partner with & Attend professional networking events
    • BOMA NJ
    • BOMA Westchester
    • CREW
    • NJAA
    • CAI
    • IREM
    • BDA

Client Retention

  • Client visits/dinners/ Holiday visits
  • Organization participation (see networking)
  • Purchase/ coordinate special events, JETS tickets, Golf outings, etc. for customers

Next Level Service

As one of the top elevator companies in New Jersey, New York, and Pennsylvania, Liberty Elevator understands that our customers have unique needs and offers our clients the freedom to choose.

In 2018, Liberty Elevator Corporation was recognized as the Best Family-Owned Business in the elevator industry by Elevator World publications, as voted by customers and peers in the Industry. Douglas J. Muttart, President, reflected on his family's long-standing reputation in the industry: "Liberty has sustained and grown despite uncertain economic times. This is due in part to the strong foundation we have built at Liberty and our dedicated team of employees. The Liberty crew shares the same ideals and work ethic with those embodied by my grandfather who founded this company 60 years ago. The commitment to quality and customer service has helped Liberty Elevator to sustain its focus through three generations."

Liberty Elevator Corporation offers competitive wages, benefits, an amazing working environment and the opportunity to be part of the "Best Family-Owned Business" in the elevator industry.

Please complete the online application & submit your resume to be considered.

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